Privacy Policy – Peas & Love

Effective Date: 20/06/2025

At Peas & Love, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: www.peasand.love (the “Site”).

1. Who We Are

Peas & Love is a UK-based business committed to producing quality food products using certified organic ingredients. For the purposes of the UK General Data Protection Regulation (UK GDPR), Peas & Love is the data controller of your personal information.

2. What Information We Collect

We collect personal information when you:

Place an order
Sign up for our newsletter
Contact us via forms, email or social media
Browse our website

This may include:

Name
Email address
Delivery address
Phone number
Payment details (processed securely via third-party providers)
IP address and browser information (via cookies)

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchase
Provide customer support
Send marketing communications (only if you opt in)
Improve our website and customer experience
Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only where necessary, including:

Payment providers (e.g. Stripe, PayPal)
Delivery partners
Website hosting and analytics services

These third parties are required to handle your data securely and lawfully.

5. Marketing Communications

If you opt in to receive marketing emails, we will send you occasional updates about products, offers, and news. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. For more detail, please see our Cookie Policy (if available).

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (where legally possible)
Object to or restrict processing
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at: info@peasand.love

8. Data Security

We take data protection seriously and use secure technologies and procedures to protect your information. However, no method of transmission over the internet is 100% secure.

9. How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

Peas & Love
Email:info@peasand.love